MIAMI, FLORIDA | MARCH 22ND-24TH, 2025
HOME COURT FOR RACQUET SPORTS
squash. pop tennis. padel. pickleball. tennis. badminton. table tennis. racquetball.
& more...
MIAMI, FLORIDA | MARCH 22ND-24TH, 2025
ABOUT RACQUETX
A world-class festival and celebration of all racquet sports. Uniting the community, the industry, as well as racquet sport enthusiasts throughout the world.
SPONSORSHIP
RacquetX is a gathering (of/for) the most influential businesses, from global brands to ambitious start-ups, allowing them to collaborate, network, and showcase in this hugely exciting space.
This year, RacquetX will be a place to position your brand for an even bigger audience, with unique sponsorship opportunities and an even larger exhibition floor.
RacquetX Webinar Series: The Club Experience: How Focusing on the Customer Creates Growth
The Club Experience: How Focusing on the Customer Creates Growth
The rise of sport-specific racquet club openings to new demographics seeking country clubs means customers have more choices for playing racquet sports than ever before. It’s great for our industry, but maintaining that growth is critical.
Businesses that prioritize customer experience report higher loyalty rates and revenue growth. Research shows that 73% of consumers prioritize a good experience in their decision to stay with a brand and are willing to pay up to 16% more for exceptional service.
In this webinar, our panelists will dive into what makes a great club experience, the key drivers of success, and how we can all benefit from focusing on the customer.
Join us for an enlightening session that promises to provide valuable insights about the growth of racquet sports clubs.
Speakers:
Julian Wortelboer – Chief Padel Officer at Ultra Padel Club
Jarett Chirico – Director of Racquets at Royal Oaks Country Club & Co-Founder at The Director’s Club of America
Jessica Winstanley – Co-Founder & CEO at Nicols Squash
David Gutstadt – CEO & Founder at Ballers
Moderator & Host – Robyn Duda, CEO of RacquetX
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